About Our Staff
Administrative Staff | Department Directors | Other Contacts | Award Winners & Noteworthy Staff
A great facility is more than just a beautiful building. The key to providing quality care and service is a dedicated, caring and experienced staff. The Tillers takes great pride in its staff.
Consider the following facts:
- 165 employees provide care and services to 80 residents
- Our employee turnover ratio is less than the industry averages in all departments which allow us to provide a higher standard of care on a consistent basis.
- The Tillers provides superior nursing care because we provide more and better staff than the majority of facilities. The number of hours of nursing care we provide exceed state and national averages, as evidenced by our 5 star staffing rating on the CMS website, Nursing Home Compare.
- The quality of our staff is evidenced by the scores we receive from satisfied clients on our customer satisfaction survey, Your Opinion Counts. For the year ending December 31, 2008, The Tillers received an average overall score of 1.24 in 35 individual categories of service based on a scale of 1 to 5 (1 being excellent and 5 being poor). Nursing care received an average score of 1.20. Therapy services received an average score of 1.32.
- The Tillers is family owned and operated by the Saxon family. The Saxons do not own or operate any other long term care facilities. They work full time in the facility. This means that 100% of their time is devoted to managing The Tillers to insure the satisfaction of its clients. Problems are resolved appropriately and promptly.
- Robert Saxon has served as the owner/administrator for The Tillers since its opening in 1972 and was voted the Illinois Nursing Home Administrator of the Year in 1999. Son, Brett, and daughter, Brooke, are both licensed long term care administrators and serve The Tillers as Assistant Administrator and Associate Administrator respectively.
- Vicki Johnson, Director of Nursing, has 36 years of nursing experience, 24 years as either director of nursing or as an assistant director of nursing.
- 5 current employees have served The Tillers for over 25 years! See them featured below!
Our Administrative Staff
award winners & noteworthy staff
Robert Saxon, Administrator
39 Years of Service
Administrator of the Year 1999 |
Sharon French, CNA
38 Years of Service |
Randy Scott, Maintenance Supervisor
36 Years of Service
|
|
Crystal Sharp, Housekeeping
34 Years of Service
|
Terry Truemper, RN
28 Years of Service |
Kelly Chandler, CNA
22 Years
|
|
Cheryl Middleton, Charge Nurse
21 Years of Service
|
Julie Dean, Director of Activity Therapy
16 Years of Service
|
Karen Mitchell, CNA
20 Years of Service
|
Lisa Hoffer, Dietary
20 Years of Service |
Selene Espinosa, CNA
18 Years of Service
|
Michelle White, CNA
18 Years of Service |
|
Zoe Ann Taylor, Receptionist
17 Years of Service
|
Brett Saxon, Assistant Administrator
17 Years of Service
|
Lynn Zakosek, Housekeeping & Laundry Supervisor
17 Years of Service
|